Privacy & Policy

Introduction

At The Fit Sapiens, we value the trust you place in us and are committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your information in compliance with Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Information We Collect

We may collect the following types of information to provide you with the best possible experience:

  1. Personal Information: This includes your name, email address, phone number, and any other details you provide during registration or while using our services.
  2. Health Data: Information about your fitness goals, activity levels, and other relevant health metrics provided voluntarily to help us better understand your fitness requirements.
  3. Payment Information: Details necessary for processing transactions, including debit or credit card information, which is managed securely in compliance with Indian banking standards.
  4. Cookies and Tracking Data: Data collected through cookies and similar technologies to enhance your experience on our website or mobile app. This includes preferences, device information, and browsing activities.

How We Use Your Information

The information we gather is used for various purposes, such as:

  • Providing, personalizing, and improving our services to meet your fitness goals.
  • Offering tailored fitness plans, suggestions, and programs based on your health data.
  • Communicating important updates, promotional offers, newsletters, and information about new features or services.
  • Fulfilling our legal obligations, handling disputes, and ensuring the security of our platform.

Sharing Your Information

We respect your privacy and ensure your information is not sold or misused. However, we may share your data in the following situations:

  1. With trusted service providers or partners who help us deliver our services, ensuring they comply with similar data protection standards.
  2. To comply with applicable legal requirements, law enforcement requests, or protect our rights, property, or safety.
  3. In case of a business transfer, such as a merger, acquisition, or asset sale, your data may be part of the transferred assets.

Security Measures

We employ stringent measures to secure your information, including encryption, secure servers, firewalls, and regular security audits. These practices help prevent unauthorized access, alteration, or disclosure of your data.

Your Rights

Under Indian data protection laws, you are entitled to certain rights concerning your personal information:

  • Access to the personal data we hold about you and the ability to update or correct inaccuracies.
  • The right to withdraw your consent for data processing in cases where consent is required.
  • The ability to request deletion of your data, subject to legal and contractual obligations.

Cookies Policy

Our website uses cookies to enhance user experience and provide personalized services. By using our site, you agree to our cookie policy. You can manage your cookie preferences or disable cookies through your browser settings; however, this may impact some site functionalities.

Changes to This Policy

We reserve the right to amend this Privacy & Cookies Policy from time to time to reflect changes in our practices, technologies, or Indian legal requirements. We encourage you to periodically review this page to stay informed of updates.

Contact Us

If you have questions or concerns about this policy or how your data is managed, please reach out to us:

info@thefitsapiens.com

Thank you for choosing The Fit Sapiens. We are committed to supporting your fitness journey while ensuring the highest level of privacy and security.